Last Edited: 1 March 2024

Welcome to Elve Tech Ltd ("Elve Tech", "we", "us", or "our"). Our commitment is to respect your privacy and protect your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information across our mobile app products, including the "Koto AI", "Link AI" app and other mobile products distributed by the company through the App Store or company's website (collectively, "our services").

Information Collection and Use

For the enhancement of your user experience, Elve Tech collects personal data when you use our services. This information helps us to deliver personalized content, improve our products, and provide targeted advertising tailored to your interests. The types of information we may collect include:

- Device and Usage Information: Device model and details about how you use our services, including interaction data with our apps.

- Personal Information: Information you provide when creating an account, such as your email address, username, and preferences.

- Location Data: Geographic location information if you permit our apps to access such data on your device.

We do not track user information beyond what is necessary for product performance improvement and targeted advertising.

Third-Party Services

Elve Tech partners with third-party services to facilitate our operations, particularly for analytics and marketing services. These third parties may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Currently, our partners include:

- Amplitude

- AppsFlyer

- Meta

- Google Analytics

These services act as Data Processors for Elve Tech and adhere to their privacy policies and safeguards.

Data Protection

Elve Tech implements robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We follow industry standards to safeguard the personal information submitted to us, both during transmission and once we receive it.

Your Privacy Rights

You have the right to access, update, or delete your personal information held by Elve Tech. Should you wish to exercise these rights, please contact us at the details provided below. Additionally, you may have the right to opt-out of certain uses of your personal information, including direct marketing campaigns.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contacts

If you have questions or concerns about this Privacy Policy or our practices, please contact us at feedback@elvetech.io.

Elve Tech Ltd is a licensed DIFC company located at: Unit 201, Level 1, Gate Avenue - South Zone, Dubai, UAE

By using our services, you consent to the practices described in this Privacy Policy.